Xavier
My dog’s collar isn’t tracking his location accurately. What should I do?
/pull device info
/check device status
Pawz
Let’s troubleshoot this together.
Finn App
Would you like to change to the Basic plan?
/pull subscription type
Andy
Can I get back to you after I put my baby down for a nap?
Finn App
Absolutely. Here when you need me.
Don
I need to change my Rx shipping address to 43 Marine Way, Moorville, CA 94523.
/pull account info
/update address
Modern Health
Your account profile has been updated with this new address.
Human touch.
Superhuman speed.
Customer Support AI Platform. Empower agents with AI and automate your resolutions.
Less artificial. More intelligent.
Less artificial. More intelligent.
Less artificial. More intelligent.
In your customer’s corner. Throughout the whole support lifecycle.The moment customers reach out to you, Kodif goes all out for them.
Provide customers with knowledge
Identify intent and sentiment
Provide personalized context
Direct inquiry to proper support
Steer agents to take actions
Get the story behind the stats.
Anyone can give you the stats, facts, and figures. But we think there’s a little more to it. You have to read between the lines in order to get real answers. That’s where we come in. Kodif helps you extract the narrative from the numbers.
Whatever they need. Wherever you are.
Kodif works in tandem with hundreds of customer service platforms, making it easy for you to resolve tickets over web, email, mobile, text or chat.
No resources, no problem.
We’re here to alleviate your headaches, not cause new ones. That’s why we’ve designed a platform that can be customized by non-technical personnel. Because, seriously, who has spare engineering resources?
Success in action
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more.
Usually, after a pilot and implementation, you rarely hear from the vendor again until renewal. We've been meeting consistently for a year now, continually working together to achieve our business needs.
KODIF’s low-code/no-code workflow builder made it incredibly easy for our team to create guided experiences without needing engineering support, saving time and reducing errors across the board.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more
Not only has the launch of our AI agent been very successful in reducing repetitive tickets, the KODIF team is always suggesting ways to improve or implement new policies. They understand what works and doesn’t work for our business.
We launched our chatbot widget and email automation right before Black Friday. We were able to reduce noise in the queue and eliminate a high volume of order modification tickets, allowing agents to focus on more complex issues
We originally focused on deflection, but what we found was even better. Now, our AI is helping customers discover products, understand ingredients, and even convert. That's real ROI.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more.
Usually, after a pilot and implementation, you rarely hear from the vendor again until renewal. We've been meeting consistently for a year now, continually working together to achieve our business needs.
KODIF’s low-code/no-code workflow builder made it incredibly easy for our team to create guided experiences without needing engineering support, saving time and reducing errors across the board.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more
Not only has the launch of our AI agent been very successful in reducing repetitive tickets, the KODIF team is always suggesting ways to improve or implement new policies. They understand what works and doesn’t work for our business.
We launched our chatbot widget and email automation right before Black Friday. We were able to reduce noise in the queue and eliminate a high volume of order modification tickets, allowing agents to focus on more complex issues
KODIF’s low-code/no-code workflow builder made it incredibly easy for our team to create guided experiences without needing engineering support, saving time and reducing errors across the board.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more
Not only has the launch of our AI agent been very successful in reducing repetitive tickets, the KODIF team is always suggesting ways to improve or implement new policies. They understand what works and doesn’t work for our business.
We launched our chatbot widget and email automation right before Black Friday. We were able to reduce noise in the queue and eliminate a high volume of order modification tickets, allowing agents to focus on more complex issues
We originally focused on deflection, but what we found was even better. Now, our AI is helping customers discover products, understand ingredients, and even convert. That's real ROI.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more.
Usually, after a pilot and implementation, you rarely hear from the vendor again until renewal. We've been meeting consistently for a year now, continually working together to achieve our business needs.
KODIF’s low-code/no-code workflow builder made it incredibly easy for our team to create guided experiences without needing engineering support, saving time and reducing errors across the board.
KODIF exemplifies how AI can actually work to improve what you do and keep a pretty human touch in the process. As someone who goes out of his way to write things himself and do things in a way that is as "human" as possible, I actually couldn't recommend them more
Go the extra mile, without lifting a finger.
Customer Support AI
Kodif is a leading Customer Support AI platform that revolutionizes customer service by automating ticket resolutions and empowering agents with intelligent tools. This Customer Support AI streamlines support processes, enabling faster and more efficient resolutions while preserving a human touch. Integrated with multiple customer service platforms, Kodif ensures seamless handling of inquiries across diverse channels. Its primary goal is to deliver personalized support solutions tailored to the unique needs of each client.